Tag Archives: Corporate Overlords

Day 17 Of My Captivity

I’m starting to wonder if this all hasn’t been one big psychological experiment conducted by our Corporate Overlords to see just how far the average American customer can be pushed before they go postal.

On the other hand, Starbucks has really great coffee cake.

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Filed under AT&T, corporate overlords, telecom

Greetings From The 9th Circle of AT&T Uverse Telecom Hell

Day 13 of our captivity and we are completely out of service — all services. No internet, no TV, no telephone. It’s been this way for 48 hours.

We’ve had six people come over to our house to try to figure out what’s wrong, including our personal electrical contractors, who AT&T told us to call because they couldn’t figure out our phones. Lord knows how much that’s going to cost me. And now it appears it was all entirely unnecessary, anyway.

Yesterday we had a guy I call the Telecommunications Whisperer come over, ostensibly to give us a new box but after 15 minutes here he determined the problem was a fault in the line from the street. “They should have run you a new line from the start,” he told me. Gee, you don’t say.

Here’s where it gets good: as soon as the line guy arrived, all of the electronics in the house seemed to rejoice, because I was immediately back in service. TV popped on, emails started flooding the in-box, and I got a dial tone on the phone. I went out to ask the guy what he did and he said, “Nothing, I just got here. I’m just getting ready to run some tests.”

I’m starting to think we don’t need a repairman but an exorcist.

By the time the guy left at 6 pm, new line installed, everything was dead. No phones, no internet, no TV, no nuthin’. On the phone with AT&T I was told I need a new ONT box. But — here’s where it gets good — apparently Nashville has a shortage of ONT boxes. They have to order one and who knows when FedEx or UPS can deliver one!

I just give up. I really do. Each new person leaves me in worse shape than the last guy. No one knows what to do so they’re just replacing everything to see what sticks.

I’m done. Finished. Come and take your crap, put my old box back, give me back my old DSL line, and let me get on with my life.

I mean, seriously. We put a man on the moon 45 years ago. Today I can’t even get a telecom service installed.

I tell you this long saga as a way of explaining why I’ve been out of pocket the last few days and comment moderation has been slow to nonexistent. I don’t know when I’ll be back on line. I’m writing this from Starbucks.

Be well.

14 Comments

Filed under AT&T, corporate overlords, telecom

Public Service Announcement: AT&T Uverse Sucks, Stay Away

[UPDATE] 2:

Apparently my solution is to move to Chattanooga.

I actually like Chattanooga a lot. It’s a beautiful river city surrounded by gorgeous mountains. They have an awesome aquarium and a fabulous music festival called Riverbend every June. I could live there. Hell, if it was good enough for Bessie Smith….

I think what frustrates me the most about this whole ordeal is that the actual product itself is very good, probably wonderful. But where these big companies always trip themselves up is on the people stuff. They can handle gears and switches and fiber optics and other technical stuff but dealing with people is something they absolutely fail at. And what this tells me is, feel-good marketing and PR campaigns notwithstanding, they simply do not value people. Not as customers, not as employees. They are not focused on people at all. They are focused on their product, not how it makes its way into the world. But telecom is a very people-centric product. It’s something people interact with in all aspect of their lives. It’s completely integrated into a person’s life. To ignore the people aspect is to miss something fundamental about what it is you do.

Love them or hate them, Apple has always gotten the people aspect of what they do. AT&T has not.

————————————————————————

You’d think in Great Capitalist America we consumers would have more options than just choosing between two soul-sucking, mendacious corporate behemoths for our home technology needs but sadly, in another failure of capitalism, that answer is no.

Mr. Beale and I have spent the past two weeks mired in a labyrinth of corporate incompetence so massive it is astounding that this major American company hasn’t imploded under the weight of its own fail. A few weeks ago we made the (in retrospect) ill-fated decision to switch our tech at the house to AT&Ts Uverse. It was not a decision made lightly: I’ve had very bad experiences with Comcast and other Tech Giants and was reluctant to re-enter that world. But we’ve been spending a ridiculous amount of money on an old-school DSL line that’s so sluggish we can’t even stream Netflix movies while working on a laptop, and YouTube videos chug along like a slow boat to China. Meanwhile we’ve been getting DirectTV, paying a ridiculous amount each month and dealing with weather interruptions, etc. Switching to AT&T would be cheaper, faster, better, etc., or so they said.

Well, I’ll spare you all the gory details but suffice it to say this has been an utter disaster all the way around. We had to have two installers come out — after we were completely blown off on our first appointment, I might add — and half of our phone jacks STILL don’t work. Email has been another disaster, with me finally setting up an account on iMail but not able to send to more than one person at a time. I guess AT&T expects me to send 300 individual messages informing people of my new email address. Does that make sense to anyone? When I posted the question about sending bulk email on the AT&T forums page, I was told to get a free Gmail account.

So the solution to my problem is to not use the service I just spent a lot of money getting. Okie dokie.

Today I called tech support and after getting cut off the first time got switched to two different people where I was told my problem could be solved if I paid an additional $15 a month.

Meanwhile, Mr. Beale has not been able to set up his email account to Outlook Express.

This has been an utter disaster. We will have to try to cancel this service — if they let us out of the indentured servitude that is the AT&T contract. Perhaps they’ll take my first-born son. Maybe a right or left arm.

[UPDATE]:

Let me add, the cherry on top of this Suck Sundae has been the constant requests for me to take their “survey” to “offer my opinion.” No. You do not want my opinion.

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Filed under AT&T, corporate overlords

Today In Corporate Personhood

What’s that line from the last presidential election? I’ll believe corporations are people when Texas executes one? Yeah, that:

NASHVILLE, Tenn. (AP) – The truck-stop company owned by Cleveland Browns owner Jimmy Haslam and Tennessee Gov. Bill Haslam may have put the worst behind it after federal attorneys agreed not to prosecute Pilot Flying J for cheating customers.

In an agreement with prosecutors, the nation’s largest diesel retailer acknowledges that employees cheated trucking companies out of promised fuel rebates and discounts. Prosecutors said Monday that Pilot has agreed to pay a $92 million penalty, which is within the range of what the company would pay if convicted at trial.

Corporations have Constitutional rights like freedom of speech and freedom of religion but they have no responsibilities. Ain’t that just peachy.

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Filed under Bill Haslam, corporations, Tennessee

Money Is The Root Of All Evil & The Rich Are Not Our Betters

Dark money trying to sway our elections, what could possibly go wrong:

WASHINGTON — Well-known corporate chiefs funded illegal “dark money” contributions to groups in the Koch brothers’ political network that were involved in Thursday’s record campaign finance settlement in California, according to settlement documents.

Members of the Fisher family, founders of the Gap clothing chain, plowed more than $8 million into a dark money campaign in California’s 2012 elections, partially redacted documents show. The money went toward defeating Gov. Jerry Brown’s tax increase, Proposition 30, and supporting the anti-union Proposition 32, according to the documents, which list donors to Americans for Job Security, a group that handled contributions in the campaign.

Those documents also show that Charles Schwab, founder of Charles Schwab Corp., donated $6.4 million through Americans for Job Security. Philanthropist Eli Broad, who publicly backed Brown’s tax increase proposition, made a $500,000 contribution, according to the documents. Las Vegas Sands Corp. CEO Sheldon Adelson and his wife gave a combined $500,000. Crossroads GPS, the dark money nonprofit founded by Karl Rove, chipped in $2 million.

Gosh I’m so old, I remember when The Gap was born out of the counterculture movement.

You need to read the whole piece because it’s just one fucking jaw-dropping revelation after another.

Here’s the thing: Prop 30, a ballot measure to increase taxes to fund education, passed. Prop 32, an anti-union measure which would have drastically affected how donations to unions are made, was defeated. All of those millions of dollars spent to defeat or pass ballot measures, wasted. Not to mention all of the millions and millions spent to defeat President Obama and various Congressional races.

If these bazillionaires are supposedly our betters, if their vast wealth supposedly proves how smart they are, and if we’re supposed to just roll over for them, why do they keep wasting millions and millions of dollars on lost causes? Doesn’t the fact that they keep wasting their money on campaigns that are so clearly what the people don’t want evidence of how out of touch they are from the American people?

Be not surprised that notorious California conservative operative/ratfucker Tony Russo is behind this craptacular waste of money:

The contributions were orchestrated by California political consultant Tony Russo to help big donors hide their identities when supporting his campaign against Proposition 30 and for Proposition 32. Those who wanted their contributions to be disclosed could give to the Small Business Action Committee, the group directly running the campaigns for the ballot initiatives. Those who did not want publicity were directed to give to Americans for Job Security, which planned an advertising campaign on the two ballot initiatives.

(Why do donors need to hide their identities? If you aren’t doing anything wrong ….!)

The Republican Party is basically one giant grift machine. Millions and millions of dollars thrown down the toilet. But you know Russo Marsh & Rogers got their fees. Oh, yeah. This system ain’t broken, not for the people who profit off of it.

Kinda makes you wonder what Eli Broad, the Fisher family, and especially notorious lost-cause financier Sheldon Adelson are thinking. Adelson is the idiot who sent $5 million to Newt Gingrich’s obviously sinking campaign. If you guys don’t show better judgement than this, why the hell should we listen to you about anything?

Eagerly await the day when these idiots all go bankrupt.

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Filed under campaign finance, corporations

American Morans: Corporate Edition

‘shopped or not? You decide:

BSRR_QmCcAAtqTX

Apparently this was seen on a New York City bus sometime this week (hence, “Big Apple meet …”) Doesn’t look ‘shopped to me, and nothing came up on Snopes. I’ve heard of truth in advertising but this hits new levels for honesty in marketing.

Oh, the irony.

(Original American Moran here, other Morans here.)

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Filed under American Morans, corporations

Why I Quit Googling

In case you missed it, a couple weeks ago Google held a fundraiser for notorious climate denier/oil company shill/all around nutbar Oklahoma Sen. James Inhofe.

Considering the great lengths Google has gone to present itself as a “green” company, more than a few people consider this a gross display of hypocrisy. You simply can’t claim to have any sort of green ethos while raising money for the Senate’s most vocal and active climate denier.

And no, saying you have a data center in Oklahoma is not sufficient explanation. You don’t get off with that trite “we don’t agree with all of their policies” bullshit. This isn’t just any policy. This is a major policy on which you’ve hinged a whole boatload of your feel-good PR, and Inhofe is probably this country’s most powerful activist working to obstruct any policy action related to climate change.

You do not get a pass on this. This is not, we have a minor disagreement on this one trivial thing but can find common ground elsewhere. This is, we are galaxies apart on a major fundamental issue of cataclysmic proportions. So, fuck you, Google. We’re not that stupid.

There’s simply no excuse for this. I mean, I guess they’re bowing and scraping for some kind of favorable tax treatment or whatever? To which I again say: fuck you. How many bazillions in profits do you people need, anyway? I just don’t get Corporate America, I really don’t. You’re all, oooh we want Americans to love us and feel good about us! but you act like such dicks all the time, spending bazillions of dollars on lobbying and PACs and greenwashing and PR campaigns and fundraising for asshole Republicans and groups like ALEC which support legislation that oppress your customers. Why not just spend all that money on doing the right thing in the first place? Instead of spending money on being assholes and then spending more money on a PR/marketing campaign trying to convince us you’re not assholes?

Wouldn’t that just be easier?

Anyway, comedian Andy Cobb put together a hilarious video clip mocking Google for its hypocrisy. Give it a look-see:

But I have to tell you guys, this isn’t the reason I stopped Googling. I stopped Googling a while ago and here’s why: they started sucking. It’s true!

I use search engines when looking up stories for my weekly gun report, and about six weeks ago I noticed that suddenly a news search for something like, “gun accident, Memphis” would yield a whole string of Daily Caller stories having nothing to do with guns, accidents or even Memphis. Don’t believe me? Look, this is Bing’s search:

Memphis-Bing

And this is Google’s:

Google

If you click on the picture you’ll see that other than CNN’s top story, the rest is some Daily Caller BS that has nothing to do with what I’m searching for. (Daily Caller is that far-right rag Tucker Carlson started which peddles wingnut crack. Notorious for firing and missing, repeatedly, we’ve nicknamed them the “Daily Failure.”)

Anyway, I’m not tech-savvy and I can’t pretend to understand all of the algorithms and other crap which goes into making a search engine do its job. I’ve heard of Google Bombing and all that, so I’m gonna guess the people at Tucker’s Daily Failure embedded some SEO terms in their codes or whatever it is they do to make sure anyone searching for “guns,” “Tennessee” and maybe some other redneck-y sounding terms will land on Tucker’s Little Shoppe Of Internet Rumours.

Anyway, that ain’t working for me so I switched to Bing. So far, no problems.

You know, I’m not naive. Despite Corporate America’s Herculean efforts to put forth a huggsy-wuggsy image and to make sure its Twitter feed is full of Nice Time, I know they’re all evil to some extent, the difference is just in degrees. And I can handle some evil, it’s part of life in America today. But when you become both evil and you stop working? You’re dead to me.

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Filed under climate change, corporations, Media

Tenthers When They Wanna Be

I guess this is pick on Texas week at Southern Beale’s place.

Texas, you annoy me to no end. Sorry, but you do. Get your shit together, please. First we’ve got ignorant legislators mistaking “rape kits” for abortions, now we have major outrage that FEMA is only covering 75% part of the cost associated with the West, Texas fertilizer plant explosion (sorry that was 75% of the state’s costs associated with debris removal and emergency response, not total costs):

Federal officials have so far paid or agreed to pay an estimated $25 million to the state and to affected families after the explosion — about $17 million for emergency work and nearly $8 million in grants and low-interest disaster loans for individuals. But the Federal Emergency Management Agency determined that under the federal disaster law, called the Stafford Act, the $17 million in uninsured public infrastructure damages were within the capabilities of the state and local governments. The state’s request to the president was denied because Texas failed to provide evidence that it “lacked the fiscal resources to address the remaining $17 million,” a FEMA spokesman said.

Mr. Perry has called the state’s strong economy “the envy of the nation.” Texas leads the country in job creation, and the two-year, $197 billion budget recently passed by state lawmakers provided Texans with more than $1 billion in tax relief. The state’s Rainy Day Fund, generated largely by oil and gas production taxes, has about $8 billion. The Legislature approved $2 million for West relief.

If you’re going to pass $1 billion in “tax relief” and deregulate your industries, then I’d say it takes a shit-ton of hubris to then demand the Feds bail you out when your chickens come home to roost.

Let me add, as was reported back in May, the fertilizer plant carried only $1 million in liability insurance, and Texas state law didn’t require any more.

Here’s how it looks from where I sit: Texas has lax laws governing hazardous industrial operations and even worse oversight. The Feds are chronically underfunded because the Tea Party Congress believes in small government, and is therefore ill equipped to do the kind of oversight needed in places like Texas, which are constantly touting their small-government Freedom-n-Founding-Fathers-States-Rights “business friendly” environment. Texas Governor Rick Perry has been going around the country touting that “business friendly” low-regulation, low-tax environment and how wonderful it is.

But when that “business friendly,” “low tax,” “low regulation” environment results in the predictable disaster as we saw in West, Texas? They still want the Feds to bail them out. And by “Feds” let me borrow a page from the Tea Party playbook: that’s you and me, bub. Mah Tax Dollahs.

I don’t think so. This is textbook “privatize the gains, socialize the losses” policy. And this shows just what big whiny babies the Tenthers really are. I seem to recall Rick Perry campaigning for president as a “state’s rights” Tenth Amendment guy, screeching about the Tenth Amendment when it’s something he doesn’t want to do (like Medicare, clean air standards, and education funds) — but when it’s something he wants (like disaster aid) he’s got his hand out like all the rest of them.

I’m just not feeling very sorry for Texas these days. Sorry your town exploded but maybe y’all should have shown some personal responsibility and actually regulated your hazardous industries and maybe even funded some inspectors. Or how about telling the idiots you guys send to Washington, D.C. that maybe funding agencies like OSHA and FEMA and the EPA is a good thing because you may need those folks some day? Instead of all your bluster and swagger about being rugged individualists who don’t need nobody fer nuttin’ and we’re better than y’all and churches can pay for it etc. etc. etc.

You know, that personal responsibility stuff you guys are always talking about? It’s not just for brown people and slutty ladies.

Adding ….

From the story:

Presidents have been generous to Texas when it comes to disaster declarations, despite the anti-Washington sentiments of the state’s political leadership. From 1953 to 2011, Texas received 86 major-disaster declarations, the most of any state in the country, according to a 2012 report by the Congressional Research Service. California received 78, and New York 65.

That’s fine, I don’t have a problem with giving aid where it’s needed. But don’t be flapping your jaws about how evil Washington is and the oppressive hand of the gummint and all that. The Mayor of West, Texas says:

“We don’t ask for a lot of handouts here in West,” he said. “But at the same time, if West is to survive, the support and the aid needs to be available.”

Yes. That’s right, your town may not have asked for a lot of “handouts,” but others in Texas have. And trust me, I have nooo problem with that, none, zip, we all come together to help out when help is needed. But you guys need to stop whining about the requests for aid that come in when natural disasters not the result of corporate negligence and lax oversight are needed — the kinds that come in from some other town in some other place, a liberal place perhaps (*cough*cough*New Orleans*cough*cough*Hurricane Sandy*cough*cough*California wildifres*cough*cough).

And also? If you’re going to refer to FEMA aid as a “handout”? Really I have no time for you. You need a big attitude adjustment.

Texas, get a reality check.

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Filed under corporations, Texas

Just Try Stuffing That Genie Back In The Bottle, Folks

[UPDATE]:

It’s The Corporations, Stupid: Juan Cole on why the Second Amendment is interpreted strictly, literally, fundamentally, but the Fourth Amendment is not. Good read.

———————————————————-

Last night I was watching “All In With Chris Hayes,” a rare oasis of intelligent, in-depth conversation on the day’s news. The segment on Edward Snowden, which you can see here (WordPress won’t let me embed the video) covered a lot of the main issues. The thing that got me out of my chair was this bit from Karen Finney; I have no idea who Karen Finney is — I gather she worked in the Clinton White House and she’s got a show coming to MSNBC — but she hit every point I’ve been thinking and saying about this story, and I want to say thank you because there are a couple of larger issues here that really need to be addressed.

She said:

[...] I remember very clearly when I was at the DNC, when we were fighting the Bush Administration on the warrantless wiretapping. I mean, many Democrats, Howard Dean among them, you know, the argument we made was, follow the law. We can do, you know, let’s follow the law and we can keep America safe, we said we wanted a process. We now have a process. I think the argument needs to be, if this process isn’t right, then let’s have that conversation. But the other problem, just quickly, Chris, that really bothers me about this is, you know, somebody could track my location just based on my cell phone. Somebody not the government and so, like, we’re already — it’s a farce if we think that we’ve got a level of privacy that we used to. I mean the amount of information that is out there and available about us that we are willingly giving away all the time, if we’re going to be this concerned about it, then let’s really have that conversation because I don’t want private companies having access to that information either, by the way.

Marc Ambinder then jumped in with his notion that there’s a big difference between corporations and the government having this information, the worst a corporation can do is send you coupons in the mail, but the government can actually put you in jail. That’s an extraordinarily dumb argument, and Ambinder should know better. First of all, being deluged with advertising messaging is incredibly invasive (I wrote about it here). But also, we live in an era when corporations are polluting our elections with dark money and trying to hide their true agenda behind shadowy groups like Americans For Prosperity and FreedomWorks. So to say the worst thing a corporation can do is send you some unwanted ads is extraordinarily obtuse. They’re trying to undermine our entire democratic process, Ambinder. They’re unraveling the very fabric of our democracy. You goddamn fool.

I’m not happy about any of this, but I’m slightly less concerned about the government’s activities than I am the private sector’s. We have control over the government. We have elections, and a certain amount of transparency built into that system. Private corporations? Not so much. Money corrupts, doesn’t it? So let’s not bring the profit motive into any situation that we don’t want money to corrupt. Like, you know, national security.

Let’s take this scenario to its logical end, when we’re all slaves to the board of directors of RJ Exxon Coca-Koch Bros. Industries, and quaint things like clean air, clean water, worker’s rights and a fucking Saturday off are a thing of the past. Yes I’m exaggerating but if you think things like income inequality are bad now, wait until we turn more of our institutions over to private, for-profit corporations. It’s called “corporate capture” and it’s the real problem, the one no one wants to talk about because it’s already too late.

If I seem a little “emo” on this issue it’s because the whole surveillance issue is something I’ve devoted a lot of time to in my life. Heck, I spent 10 years on a novel I never finished (I know, such a cliche, right?) whose title was “Panopticon,” okay? So I get it. The thing is, as Finney points out, this isn’t just big, bad gummint doing this. This is a private security contractor! A private corporation! The collusion between government and the private sector is extremely disturbing. And I guess we won’t ever address that issue until some Tea Party Republicans decide they don’t like it (which will be never) because apparently our corporate media doesn’t think any issue is worth discussing unless Republicans are upset about it.

So wake the hell up.

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Filed under civil liberties, corporations, FISA, FISA. telecom immunity, national security, NSA, warrantless surveillance

Memory Hole

I really am sick and tired of conservatives calling for the fainting couches over stuff happening under Obama which they actively defended when Bush was in office.

Seriously, I’m super busy today, guys? So look, if you want to know what I think about all of this NSA spying crap everyone is acting like is some new thing? Just click on the little tags and categories thingies below? Because I’ve been talking about this since I started blogging, which was like six years ago. It was bad under Bush, it’s bad under Obama, but no one wanted to listen to any of us hippies on the left (and some on the right) who were crying “civil liberties! civil liberties!” back in the day. So stop your fucking whining and Obama blaming now.

Here’s a nice little trip into the memory hole for y’all:

U.S. President George Bush called on Congress Monday night to broaden protection for telecommunications carriers that helped the government monitor phone calls and e-mail.

The Protect America Act, which allows the U.S. National Security Agency (NSA) to intercept phone calls and e-mails of suspected terrorists without first obtaining a court warrant, is due to expire Friday and Bush called for its extension as part of his final State of the Union address.

“To protect America, we need to know who the terrorists are talking to, what they are saying, and what they are planning,” he said in the televised address. “Last year, Congress passed legislation to help us do that. Unfortunately, Congress set the legislation to expire on Feb.1. This means that if you do not act by Friday, our ability to track terrorist threats would be weakened and our citizens will be in greater danger. Congress must ensure the flow of vital intelligence is not disrupted.”

Failure to extend the legislation won’t just hit the NSA. The telecommunications carriers that worked with the agency despite the lack of court warrants also face privacy lawsuits and an extension to the legislation would provide them legal protection. Bush touched on that point as well.

“Congress must pass liability protection for companies believed to have assisted in the efforts to defend America. We’ve had ample time for debate. The time to act is now,” said Bush to applause from mostly Republican members of the audience. Vice President Dick Cheney, seated behind Bush, also applauded the call.

Cheney and the White House last week pushed Congress to extend the act and provide protection for telecom carriers. AT&T and other carriers are facing lawsuits in San Francisco by civil liberties groups and individuals who allege that the surveillance program is illegal.

Earlier Monday, efforts by Republicans to curtail debate in the U.S. Senate and force a vote on an extension to the act failed, and debate is due to resume Tuesday.

Got that? This isn’t some new thing under Obama, it’s something we’ve been talking about for about 10, 11, 12 years now. Since 9/11 at the least. And by the way, that article above is from January 29, 2008. Not only did they want the NSA wiretapping without warrants to continue, the Republicans in the Senate tried to ram it through and were thwarted thanks to the Democrats. As I wrote at the time:

I’m sure the Republicans will be up to their usual screetching about terrorists, but we all know this has nothing to do with terrorism and everything to do with protecting corporate cronies at Big Telecom. Liberals refer to it as telecom immunity, neocons as “liability protection,” but it all comes down to protecting AT&T and Verizon Wireless from scores of lawsuits because they knowingly broke the law.

Please. Y’all are getting on my last nerve with this IOKIYAR shit. Knock it off. We’re not that stupid.

4 Comments

Filed under corporations, FISA, FISA. telecom immunity, NSA, telecom, telecom immunity, War On Terror, warrantless surveillance