Oh, God. It’s worse than we thought. I just heard two stories from people in my same insurance group that are as bad if not worse — both involving emergency care. One at Vanderbilt hospital.
Let me repeat: we all have excellent insurance. We have an HRA which pays 100% of the deductible. I’m not out one penny and the hospitals aren’t footing the bill for anyone. You will get your money from us. Leave us the fuck alone.
It appears the entire hospital system is trying to harass and bully fully insured patients into paying more/sooner. Hey fellas, if you have a beef about payment, take it up with AHIP. Patients shouldn’t be put in the middle of this.
More suckitude from the “best healthcare system in the world.” Baaah. I don’t know why we have to put up with this bullshit.
Dear HCA/Centennial: I am beyond tired of you dicking me around on payment for a goddamn mammogram. You do this every year. The creative lengths you go to wrest payment from me, the patient, instead of waiting for BlueCross-BlueShield to pay you, as they do every year, has grown old.
You will get your money. You always get your money. You have never not gotten your money. I have top-notch insurance for a reason, one of them being so I don’t have to deal with some hospital billing office calling and sending me invoices when they haven’t even given my insurance company sufficient time to process payment. I’m just sick of it.
So this year I go in for services at the end of May, they billed insurance on June 3, and they sent me a bill on June 8. That’s barely time for BlueCross-BlueShield to receive the bill, let alone process it. I called the billing office and they apologized saying it was “a mistake” and I “shouldn’t have been sent a bill this soon.” Gee, ya think?
Thing is, a similar thing happened last year. I blogged about it here. That time it wasn’t “a mistake” but an “option.” I could pay now “if I wanted to” and have HCA pay me back when they got their payment from the insurance company.
Why the fuck would I want to do that?
Let me add, a neighbor of mine was in a horrific bicycle accident last year and got a whole bunch of diagnostic imaging services at HCA-Centennial. He told me they got the same “pay us now, if you want to” harassing phone calls. Followed by bills they knew they didn’t have to pay because it was covered by insurance. They wanted to know what that was about, too. They thought it was weird, too. It’s not just me.
You guys have to cut this out. It’s obnoxious and unnecessary. I”m sick of it.
I’m going to call my doctor and ask if someone else does mammograms in Nashville so I don’t have to deal with it anymore. I’m done with you people.